Refund Policy

 

Return & Refund Policy – Glam Store 💄✨

At Glam Store, customer satisfaction is important to us. Please read our return and refund policy carefully before making a purchase.

Digital Products Policy

All products sold on Glam Store, including our makeup eBooks and digital guides, are digital products delivered electronically.

Due to the nature of digital products, we do not offer returns, exchanges, or refunds once the purchase has been completed and the product has been delivered or downloaded successfully.

Refund Eligibility

Refunds may only be considered under the following circumstances:

  • You were charged more than once for the same product

  • You did not receive your digital product after payment confirmation

  • There was a technical issue preventing access to the product that we could not resolve

Need Assistance?

If you experience any issues with your purchase or delivery, please contact our support team and we’ll gladly assist you.

📧 Email: glambygciniletee@gmail.com
📱 WhatsApp: +27 78 756 6528

We aim to respond to all customer queries as quickly as possible.

Agreement to Policy

By purchasing from Glam Store, you acknowledge and agree to this Return & Refund Policy.

Thank you for supporting Glam Store and allowing us to be part of your beauty journey. 💕